Please read these Terms of Service carefully before using our website or purchasing any services from Brand Craftors LLC. By accessing our website or placing an order, you agree to be bound by these terms.
1. Services
We provide digital services including website design and development, branding, logo design, web hosting, and social media management. All services are delivered digitally. The scope, timeline, and deliverables for each project are agreed upon in a separate written agreement or proposal before work begins.
2. Payment
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
When you purchase our services, your payment is processed by Paddle.com Market Limited or Paddle.com Inc. Your billing statement will show a charge from Paddle. Paddle’s support can be reached at paddle.net.
Payment is due as specified in your project proposal. We accept major credit cards and other payment methods made available through Paddle at checkout. By proceeding to checkout, you agree to our Terms of Service and Refund Policy.
3. Intellectual Property
Upon receipt of full payment, you will own the final deliverables created specifically for your project. We retain ownership of any pre-existing tools, frameworks, templates, or third-party assets used during the project.
We reserve the right to display completed work in our portfolio unless you request otherwise in writing.
4. Client Responsibilities
You agree to:
- Provide accurate information, materials, and feedback in a timely manner
- Ensure you have the rights to any content, logos, or materials you provide to us
- Not use our services for any unlawful or harmful purposes
5. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
6. Termination
Either party may terminate a project engagement with written notice. In the event of termination, you will be invoiced for all work completed up to the date of termination. Deposits and milestone payments already made are non-refundable unless otherwise stated in your project agreement.
7. Governing Law
These Terms are governed by the laws of the State of North Carolina, United States. Any disputes shall be resolved in the courts of Wake County, North Carolina.
8. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
9. Contact
For questions about these Terms, please contact us at info@brandcraftors.com.